Before your test
Ask why testing is being considered, what it may show and whether any preparation is needed.
Preparing for testing →FOR PATIENTS
Your questions matter.
Start with understanding.
Testing can feel unfamiliar. A conversation with your care team can make the purpose, preparation and next steps easier to understand.
FOR PATIENTS / a molecular perspective
Interactive illustration · drag to rotate
Scientific illustration. The text on this page provides the information independently of the graphic.
YOUR NEXT STEP, MADE VISIBLE
Follow your testing journey.
A simple map from your first question to the conversation about your report.
YOUR TESTING JOURNEY
Three steps toward
a clearer conversation.
When your sample is collected
Follow the instructions provided for your specific test. Tell the care team about any questions or difficulty with preparation.
When your report is ready
Use the results portal and arrange a discussion with the ordering clinician. A report is most useful when it is explained in your clinical context.
Understanding reports →COST & COVERAGE
Ask before
you proceed.
Coverage and patient responsibility can depend on the ordered test and individual plan. Contact the laboratory and your insurer before testing if you have billing questions.
- What is the current price for the test being considered?
- Is my plan accepted for this specific service?
- Is prior authorization or other documentation needed?
- Could I receive a bill, and who can explain it?
HELPFUL TO KNOW
Practical questions, answered.
Can I choose a test on my own?
Discuss the clinical question with a qualified clinician. The testing directory is educational and does not determine whether a test is appropriate for you.
Should I change medicines before testing?
Do not start, stop or change medicines based on this website. Follow the instructions from your prescribing clinician.
How do I get help with my results login?
Contact Pure Diagnostic at (404) 999-2597 for help with the existing results portal. Do not send portal passwords or reports through ordinary email.
How long will the report take?
Ask the laboratory for the current expected turnaround for your specific order. Collection, delivery and the testing requested can affect timing.
YOUR NEXT CONVERSATION
Need help finding your next step?
Contact Pure for laboratory or portal questions. For interpretation and treatment decisions, speak with your clinician.